This was my third time renting from WMC and once again everything was great. The staff was extremely pleasant when I called to reserve, and my Roubaix / Ultegra was ready for pick-up as scheduled and in near-new shape. I enjoyed some excellent rides on the far north side of the island, out to Kahakuloa and beyond up into the hills . . . surely one of the most beautiful bicycle routes on the planet. Bring your own Ritchey torque wrentch tool and a 4-5-6 hex set so that you can do your own fine tuning of the bike . . . it can be hard to get it just right in the parking lot at pick-up.