I rented a bike from you to ride the West Maui Loop last week and I wanted to comment on your service and my experience.
First of all, what a ride! It was a lot of fun, and very challenging for me. You gave me great advice on what to think about beforehand, and I should have heeded it a bit better. I loved it! Frankly, your store and my experience of it didn't seem like much. To me that is a tremendous complement that you were so easy to deal with and had such a great bike that was perfectly maintained and ready to go that it was an afterthought and my memories are of the beautiful vistas, challenging climbs, and a really great slice of some kind of sweet potato bread when I was about to bonk! The bike was perfect, the price was great, and the ease of getting in and out was right on.
I commend your service and I highly recommend you for anyone looking to do the same kind of thing I did!