This was the third time that I have rented from West Maui Cycles and the service and quality of the bike were both great. I rented a Specialized Roubaix for three weeks this time. Scheduling on line was painless and they even accomodated my request for a different size at checkout. Even with the reservation change my pedals were installed and I was out the door in about ten minutes. I thought that the staff was friendlier and more helpful than in the previous two visits but it was not bad before. I will definitely rent from WMC again and give them my highest recommendation.