I rented a Roubaix for a week from WMC. I asked them for directions to climb Haleakala and they said they had a group going and was more than welcome to join them. I met them for the ride and about 2/3rd of the way up the rear wheel started making noise. I wasn't concerned and was happy that it was the bike and not me making the noise. Unfortunately that didn't last, a little later a spoke on the rear wheel broke and the wheel shifted and was rubbing on the brakes. Thank goodness I was riding with Gayland from WMC. He was right behind me and didn't hesitate in saying switch rear wheels with me. He was riding a rental as well and switched wheels that where identical. He then told me to go on and he would catch up if he got the wheel to work and if not could climb it another day. He absolutely saved my day. I got to climb Haleakala and highly recommend it to anyone that enjoys climbing. Gayland couldn't get the wheel fixed to coast down but could complete the climb. I highly recommend WMC, they are very knowledgeable, have great equipment, and go above and beyond what is required. Thanks again Gayland!